Because I had the opportunity to try this product twice so far, I have some tips for first time users. First DO soak your feet for 15-30 minutes in water and scrub them before the Shiny Foot. You CAN leave it on longer than the packaging suggests, I left it for approx. 2 hours the second time. After rinsing the leftover liquid, DO NOT use the cream which comes in the box with the peel! And DO NOT moisturise the feet otherwise it will not work properly (I found this the "hard way" from the first try). Then just wait for your new baby feet to emerge from the old skin! The first time I tried this my feet started to peel 3 days after the treatment, but did not peel fully because I applied the cream right after and following days. For the second try I soaked the feet prior treatment and did not moisturise feet in any way. 3 days after whole feet started to peel, not only in some small areas. So I am satisfied with this product.